VMware vSphere 7 - Troubleshooting - VM001


This hands-on training workshop provides you with the advanced knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere® 6 environment. This workshop increases your skill and competence in using the command-line interface, VMware vSphere® Web Client, VMware vRealize tm Log lnsight tm, and other tools to analyze and solve problems.


1. Course Introduction
Understand the course objectives
Understand the scope and topics covered by the course
Become familiar with online technical resources
Become familiar with the VMware education system and certification tracks

2. Introduction to Troubleshooting
Identify the effects of a system problem
Define the troubleshooting scope
Use a structured approach
Understand the troubleshooting principals
Follow a logical troubleshooting procedure
Troubleshooting examples

3. Troubleshooting Tools
Use command-line tools to identify and troubleshoot problems
Use Vmware vSphere® Management Assistant
Locate and interpret important log files
Export relevant log files for technical support
Use vRealize Log Insight for log aggregation and problem analysis
Use vRealize Log Insight for efficient log search

4. Networking
Identify the symptoms of network-related problems
Analyze and resolve standard and distributed switch issues
Analyze virtual machine connectivity issues and restore them
Examine common management network connectivity issues and restore configurations
Identify and prevent potential problems

5. Storage
Troubleshoot storage (iSCSI, NFS, VMFS, and VSAN) connectivity problems
Analyze hardware malfunction and software misconfiguration scenarios
Identify multipathing-related issues, including PDL and APD
Analyze possible causes, recover from the faulty conditions, and restore storage visibility

6. vSphere Clusters
Identify and recover from vSphere HA related issues
Analyze and troubleshoot various types of vSphere vMotion issues related to virtual machine migrations
Discuss and recover from vSphere DRS problems to achieve proper function and balanced resource use
Examine vSphere cluster failure scenarios and possible solutions

7. vCenter Server and ESXi
Understand the vCenter Server and Platform Services Controller (PSC) architecture in vSphere 6
Identify and resolve authentication issues
Troubleshoot Vmware Certificate Authority (VMCA) and certificate store issues
Analyze and fix vCenter Server services issues
Examine ESXi host and vCenter Server failure scenarios and resolve the issues

8. Virtual Machines
Analyze and resolve common virtual machine snapshot issues
Identify possible causes and resolve virtual machine power-on issues
Troubleshoot virtual machine connection state issues
Resolve problems seen during Vmware Tools tm installations
Discuss content library and identify common misconfigurations
Examine failure scenarios and provide solutions


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